Auto insurance

US Family Auto Insurance Review

Main advantages

Affordable rates

American Family offers competitive auto insurance rates for many drivers. This is partly due to the company’s impressive range of discounts, which includes options not offered by many of its competitors. Many discounts, including auto-pay, paperless, and early-bird discounts, are easy for most people to receive.

Solid customer service

American Family did quite well in most of the regions where it was featured in JD Power’s most recent US auto insurance study. It also has a high BBB rating and below-average complaint rate with the National Association of Insurance Commissioners (NAIC). This suggests that most of his customers are satisfied with his service.

Great choice for teenage drivers

In addition to offering affordable rates for teens, American Family offers a number of teen-specific discounts. This includes the Standard Student Voucher and the Absent from School Student Discounts. But there are also discounts for young volunteers and generations that are unique to American Family. Teens who qualify for one or more of these discounts could get even lower rates.

Policies for all vehicle types

Most drivers will likely be looking for a standard auto insurance policy, but American Family also underwrites classic car, commercial auto, and rideshare policies, as well as insurance for recreational vehicles, motorcycles, boats, ATVs, and snowmobiles.

What could be improved

Limited availability

American Family auto insurance is only available throughout the Midwest and a few other western states. Those who live outside of American Family’s service area will need to consider one of the options below.