GURUGRAM: The police busted a fake call center misleading people in the name of insurance. The fake call center run by a former insurance company employee used to trick people over 50 by selling them fake insurance policies. Over the past three months, the accused had deceived more than 150 people out of several hundred thousand dollars. Four people, including the owner of the call center, were arrested.
On August 3, a woman living in Gurugram filed a complaint with the cyber police station alleging that she received a call from a person claiming to be a representative of an insurance company and defrauded her of Rs 50,000 in the name of an insurance policy. Based on his complaint, a case was filed under IPC Section 420 (cheating) and also under Section 66 D of the Information Technology Act.
After investigation, SHO Jasver dismantled a call center operating out of Delhi on August 7 and arrested four people, including two women and the owner identified as Sunil Kumar.
During the investigation, it was found that Sun had previously worked with an insurance company from 2018 to 2021. Later, he came into contact with a woman who advised him to start a fake call center. She provided her target data and many SIM cards to call them. She also arranged for the bank accounts to receive the victims’ money.
Lured by easy money, Sunil decided to deceive people under the guise of selling fraudulent insurance policies from big insurance companies. For this, he rented a house in Delhi and hired telephone operators. The callers used to call targets offering lucrative insurance policies and once they were convinced the call was transferred to Sunil who eventually tricked the target into making payments. The callers were promised 3% of the defrauded amount as commission instead of a fixed salary.
Callers targeted only affluent older people living in the metro or major cities. “The defendant used to get the data of 2,500 people for just 1,000 rupees. They used to get the data of wealthy people who had previously taken out hefty insurance policies,” said Jasveer said.
The police recovered laptops, mobile phones and victim data in the possession of the accused. “They have been operating for three months and so far they have deceived more than 150 people from different parts of the country,” ACP (crime) said. Preet Pal Sangwan.