Serene Insurance’s head of marketing, Ms Eugenia Egyiri-Tettey, said the company was committed and focused on paying claims in a timely manner.
According to her, the company stays true to its word by offering unprecedented and prompt claims payment.
“At Serene Insurance, we are driven by the truism that a satisfied customer is the best business strategy of all. That’s why we are committed and focused on paying claims in a timely manner, staying true to our word in providing unprecedented and rapid claim payments,” Ms. Egyiri-Tettey said.
Ms Agyire-Tetteh made the comment when Serene Insurance, part of the First Sky group, was recognized as the fastest growing insurance company.
The award was presented at the Ghana Insurance Awards held in Accra.
Ms. Eugenia Egyiri-Tettey noted that Serene Insurance has, since its inception, partnered with credible international and local insurance brands to support the operations of the company by providing other layers of protection to policyholders as a demonstration commitment to protecting the interests of clients.
She noted that Serene Insurance has demonstrated strong growth in key financial metrics across its various business segments, as it recorded approximately GHC 43.3 million in gross written premiums for FY 2021, representing an increase by 50% compared to 21.7 million GHC in 2020.
“The aggressive expansion of the Serene Insurances agency network of over 200 active agents across the country, unparalleled customer service, a solid financial base, being one of the well-capitalized players in the industry and inclusive product penetration on the insurance market, among other innovations, have positioned it as the new face of insurance in Ghana within a span of four years,” she added.
Managing Director of Xodus Communications, organizers of the awards, Mr Richard Abbey, said his organisation, working with industry players, aims to promote higher standards and excellence.
Managing Director of Serene Insurance, Mr Micheal Agbleke, noted that the recognition came at a good time and places the business in high esteem, adding that it helps to constantly remind the business to strive for deeper its efforts to create value for all stakeholders. .
“We remain focused on being the preferred insurance partner and institution of choice for our people, shareholders and customers,” noted Mr. Agbleke in thanks to all stakeholders.
National Health Insurance Authority Chief Executive Dr. Benard Okoe Boye congratulated the winners and nominees for their hard work and dedication to excellence in the industry.
The Ghana Insurance Awards is a registered trademark owned by Xodus Communications Limited, organizers of Forty under 40 Ghana, Forty under 40 Africa, Ghana Oil and Gas Awards, Ghana Manufacturing Awards and Ghana Auto Awards.
This recognition builds on the privileged reputation that Serene Insurance has built as a provider of reliable and cost-effective insurance products and services that meet the needs of the underwriting public.